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Our team of industry-experienced professionals thoroughly analyse all these aspects and more of every bingo site, ranking each one individually to give you an overall score and plenty of feedback, so you have all the information you need to decide for yourself which site is right for you.

Here’s a peek at a few important aspects that our team scrutinises during the review process.

Safety & Responsible Gaming

Before looking at anything else, it’s imperative that player safety is taken seriously at an online bingo site, otherwise we cannot and will not recommend it.

Trustworthy and responsible bingo sites employ various measures to keep players and their private data safe and secure, such as digital encryption technology, multi-factor login, trusted payment methods and player ID checks.

In the UK, it’s the law to provide players with easy access to responsible gaming tools and resources so that your bingo gameplay remains a fun and controlled experience.

Overseeing all of these factors is perhaps the most trusted regulatory authority in the world, the UK Gambling Commission, which issues licences and ensures compliance with gambling laws. Make sure the bingo site you plan to join is licensed by the UKGC, by checking their licence information. This can normally be found in the footer of the site.


Once you’ve got the serious stuff out the way, the next aspect of the site you’re probably most interested in is the selection of games on offer. Our review team goes to great lengths to explore and rank each site’s games collection, from variety and presentation to personalisation, prizes and chances of winning.

In every review, you’ll find details of the various providers whose games are featured at the bingo site in question, so it’s easy for you to home in on your favourites or opt out of those you don’t like so much.

Customer Support

The last thing you want to experience at an online bingo site is any kind of difficulty. Sometimes, though, these issues can’t be avoided, so the next best thing is a properly trained and experienced team of support staff who can get you back up and running in a jiffy!A mobile phone displaying an image of a text chat

Our review team contacts the support services of each bingo site directly to assess their response times, knowledge, courteousness and efficiency to make sure they are indeed able to get your queries sorted quickly and easily.

We also search the web for existing player complaints regarding bingo site support services. While it is common to find a few complaints here and there, we want to see that the bingo site in question has stepped up and made efforts to remedy the issues in a professional manner.


Getting extra funds to play with is the icing on the cake, with many online bingo sites keen to present players with attractive bonuses for even more time with their favourite games!

We take the time to do the dirty work, like scouring through the dreaded T&Cs to make sure all that fine print is above board and not hiding any pertinent information. We check out things like wagering requirements, eligible games, contribution rates, wagering periods, withdrawal restrictions and the rest of the legalese that often flummoxes many people, so you get absolute clarity when it comes to bonus offers.

Bonuses should be fair, attractive and offer good value for money in our book, so that’s exactly what we look for.